1. How can I track my order
2. How long will it take to ship my order?
We strive to process and ship every order within 48 business hours. You can expect to receive your order in 4 -7 business days depending on your location.
The delivery timeline depends upon the delivery address of the customer.
For metros & Tier 1 cities, it may take 3-4 working days, whereas for Tier 2 & 3 cities & rural areas, it may take 5-7 working days.
3. What do I do if I receive a Damaged/Wrong Product?
If you have received a damaged product, please reach out on our customer support number/email immediately
a) You should ensure the product is unused.b) Share images of the Wrong/Damaged Product (Try to capture the damaged area of the product)
4. Are the colours of the products shown on the website accurate?
The colours of the products on our website have been portrayed as accurately as possible, however, monitors and screens of electronics devices differ in their display of colour, so it may slightly vary depending on the display screen.
5. What do I do if an item from my order is missing?
Kindly reach out on our customer support number/email as soon as your order is delivered
6. Will I get separate shipments if I buy 3-4 products or will it be in a single shipment?
All products will be shipped as a single shipment.
7. Why is my order being Cancelled?
We generally do not cancel orders but due to unforeseen circumstances sometimes we may have to cancel an order. We will keep you posted if your order has been cancelled.
8. What is your cancellation policy?
If you wish to cancel your order you can reach out on our customer support number/email.
9. I just cancelled my order when will I receive my refund?
For prepaid orders refund will be processed within 2-5 business days after the order is cancelled. The refund will be credited into the same payment mode using which the payment was made.